Frequently Asked Questions
How do I get started
WhatsApp or email us to schedule a visit. During this time, we will review and discuss your property's needs with you and quote accordingly. Thereafter the on-boarding process will begin.
What are our Day-to-day services?
We realize each property has its own specific needs and we are here to provide a tailor-made solution that works for you and your property. Click here to see a list of our services.
Pricing?
Pricing starts at R3000 per/month, please contact us for your personalized proposal.
How do you work with my existing cleaning and gardening team?
We are highly flexible in this regard, at a nominal fee we can oversee work done by your appointed team.
Do you offer in-person check-ins and check-outs?
In general, contactless check-ins/check-outs are the preferred method for our guests to ensure a safe and smooth process. However, if requested, in-person check-ins/check-outs can be arranged. Additionally, we maintain regular communication with our guests to guarantee a safe arrival and departure experience.
Do you do property maintenance?
Yes we do, we are fortunate to possess a reliable network of external suppliers. These suppliers are ready to offer competitive quotes for supervised repairs and maintenance services to meet your property's needs.
Can I use some of your services instead of the full hosting package?
Yes you can, all our services can be offered as stand-alone offerings to suit your property's needs. Contact us for your personalized proposal.
My home is unfurnished or needs updating, can you help?
Yes we can, we have an in-house Interior Decorator and tradesmen who can carry out minor renovations to maximise your home's potential.
Will you update the pictures of my current listing?
Yes, we can. Contact us for a personalized proposal.
Do you service my area?
We currently service Swellendam, Buffeljags, Suurbraak and Barrydale.